Stop Losing Service Customers to Your Competitors Start Turning Service Visits into Sales with ROboT.

ROboT by Cognitgo uses powerful AI to automatically engage your service lane customers, uncover hidden trade-in opportunities, and deliver warm, qualified leads directly to your sales team—with zero extra effort from you.
See ROboT in Action
Join dealerships nationwide boosting service drive ROI by 10x

Is Your Service Lane a Leaky Bucket for Sales Opportunities?

Every day, valuable customers drive out of your service bay, often to competitors, simply because they weren't engaged with a timely, relevant offer.

Manual Appraisals Don't Scale

Spending 20 minutes per vehicle to manually assess trade-in potential? For a dealership servicing 1,000 cars a month, that's over 330 wasted hours you don't have.
Countless missed opportunities.

Old Tools Aren't Cutting It

Platforms like AutoAlert or MasterMind show you data, but still rely on your sales team to act. This leads to cherry-picking and inconsistent follow-up.
Missed customers ready to move.

Your Customers Expect an Offer

Nearly 65% of buyers check their trade-in value online before they even think about purchasing.
Lost opportunities to competitors.
As CDK Global notes, "CarMax and Carvana are ramping up their purchasing in 2025. With this much pressure on inventory, dealers have to be creative in how they acquire vehicles." The good news? "Acquiring cars by grabbing them while they're in the dealership's "driveway" — the Service lane — may be the most cost-effective way to do it."
Read more from CDK Global

Introducing ROboT: Turn Your Service Drive into an Automated Profit Engine

Cognitgo's ROboT is the AI-powered solution designed specifically to stop the bleed and transform your service lane into a consistent source of high-quality, low-cost inventory and ready-to-buy sales leads.

Unlock Hidden Intent

ROboT automatically identifies and engages every eligible service customer (typically those 18+ months post-purchase).
We don't guess. We simply ask: 'Would you like to know what your car is worth—for trade-in or direct purchase?' This uncovers genuine seller intent early, consistently, and at scale.

Real-Time Outreach

Within minutes of service check-in, ROboT sends a personalized, AI-driven message and offer—precisely when their vehicle is top-of-mind.
Reach customers at the peak of their interest, qualify their intent, and generate warm leads automatically.

Maximize Conversion

AI handles the initial conversation, but our expert, in-house BDC team takes it further.
Every hand-raiser gets a call from our BDC to schedule a visual inspection and book a qualified appointment.

Seamless Integration, Powerful Results: The ROboT Process

1

Real-Time Service Integration

ROboT tracks every live Repair Order and service check-in as it happens.
Instant awareness of every potential opportunity.
2

Instant Vehicle Data Decode

We pull factory window sticker data to understand true vehicle desirability and value.
Accurate initial assessment based on original specs.
3

Live Market Valuations

Offers are calculated using your dealership's preferred strategy, blended with current market conditions.
Compelling, market-relevant offers your customers will appreciate.
4

Friendly, Offer-Driven Text Engagement

Customers receive a personalized thank-you message with a no-pressure trade-in or buyout offer.
Value-first communication that builds goodwill and sparks interest.
5

Expert BDC Follow-Up & Appointment Setting

Our team contacts every "yes" to schedule a visual inspection with your team.
Your sales team gets warm, qualified appointments, ready to go.
6

You Close More Deals

Convert loyal service customers into sales before the competition even knows they're looking.
Acquire high-quality inventory and boost sales from a trusted source.

The ROboT Advantage: More Cars, More Sales, More Profit. Automatically.

Slash Customer Defection

Reduce the 85-90% of service customers who typically buy their next vehicle elsewhere.

Acquire Premium Inventory

Source high-quality, serviced vehicles directly from your most loyal customers—no auction fees, no guesswork.

Boost Sales & Loyalty

Increase vehicle sales and strengthen customer relationships with a seamless, value-driven process.

Achieve 10x ROI

Experience a significant return on investment without complex software or additional staff workload.
"RO-boT has been a game changer for us. It automates service lane equity mining in under 3 minutes for every customer—not just the ones sales reps choose. The automation, paired with knowledgeable BDC agents, has dramatically improved our follow-up and ROI."
Brian Benstock
General Manager & Vice President, Paragon Honda & Acura
#1 Certified Honda Dealer (16x) • #1 Certified Acura Dealer (15x)
Watch Brian discuss ROboT's impact

Ready to Unlock the Untapped Profit in Your Service Drive?

Stop letting valuable opportunities walk out the door. ROboT finds the willing sellers, delivers real-time offers, and hands your team qualified appointments ready to close.